About
DavisJones Consulting

years of experience
0
Faleshia Jones, MPH CPHQ CPHIMS CPC - CEO

become a leader in your community

DavisJones Consulting Group was founded with a passion for leveraging data to improve healthcare quality in underserved and at-risk populations. It soon became evident that this strategy could benefit numerous sectors of the healthcare community. Faleshia Jones, the founder of Davis Jones Consulting Group, is a healthcare analytics and quality improvement professional with over 25 years of experience in the healthcare industry. This provides her and her team with the unique ability to identify gaps in the healthcare system and use existing and mined data, we can help managed care companies, primary care practices, home healthcare companies, and government agencies such as the Veterans Association (VA) and Centers for Medicare & Medicaid Services (CMS). 

The DavisJones  team is dedicated to emphasizing the role of data and analytics in driving improvements in healthcare quality. They dive deep into health plan data and provide insights into strategy development that have a direct impact on an organization’s ability to become a leader in the communities they serve, among peer organizations, and earn performance dollars.

Our Expertise

DavisJones Consulting specializes in three vital areas that are crucial for healthcare providers: Member & Patient experience, Standard Healthcare Measurements (HEDIS, Stars, QRS, etc.), and Data Integration. Our comprehensive approach focuses on leveraging these areas to benefit healthcare providers and enhance member services.

Member & patient experience

We understand the significance of providing exceptional experiences to members and patients. Our team works closely with healthcare providers to develop strategies and implement initiatives that prioritize member satisfaction and engagement. By improving the member and patient experience, healthcare providers can foster stronger relationships, increase loyalty, and drive better health outcomes.

Our expertise in this area enables us to design personalized care journeys, streamline communication channels, enhance access to care, and optimize care coordination. Ultimately, this leads to improved patient satisfaction, higher retention rates, and better overall health outcomes.

standard healthcare measurements

Compliance with standard healthcare measurements such as HEDIS (Healthcare Effectiveness Data and Information Set), Stars, QRS (Quality Rating System), and other industry benchmarks is crucial for healthcare providers. These measurements help gauge the quality and effectiveness of healthcare services provided.

At DavisJones Consulting Group, we specialize in helping healthcare providers optimize their performance in these areas. By implementing best practices and leveraging our deep understanding of these measurements, we assist providers in improving their scores and achieving higher ratings. This, in turn, enhances their reputation, attracts more members, and fosters trust among existing members. Moreover, it enables providers to benchmark their performance against industry standards and identify areas for improvement, leading to better healthcare outcomes.

data integration

In the healthcare quality world, data is considered a valuable asset. Our focus on data integration helps healthcare providers unlock the full potential of their data. We assist providers in efficiently collecting, integrating, and analyzing data from various sources, such as electronic health records, claims data, and patient surveys. By leveraging advanced analytics and data-driven insights, providers can make informed decisions, identify trends, and proactively address gaps in care.

Our expertise in data integration enables healthcare providers to enhance care coordination, optimize resource allocation, and implement evidence-based practices. Furthermore, by harnessing the power of data, providers can identify high-risk populations, target interventions, and personalize care delivery, resulting in improved member services and better health outcomes.

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